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Archive for blog – Page 2
Online sales in the UK have grown by 19% during the first half of the year, with British shoppers now spending £31.5 billion.
The latest figures from the IMRG Capgemini e-Retail Sales Index revealed a better than expected performance for on-line sales during the first six months of 2011.
The growth of online usage has of course fuelled a significant increase in volumes for both parcels and packets, which is a welc Read More
Categories : blog
By ONEPOST
Wednesday,
November
30th,
2011
Fewer than one in five people believe marketers are still in control of the relationship between brands and consumers, according to independent research commissioned by marketing services company Acxiom.
The survey question defined ‘in control’ as people feeling they ‘receive only the information they require, when and through which media channel they want it’.
Responses from consumers revea Read More
Towards the end of July the European Commission opened an investigation to determine whether the UK government’s planned financial restructuring of Royal Mail breaches EU state aid rules.
The probe will examine whether the Government’s proposals to write off Royal Mail’s debts and take responsibility for its multi-billion pound pension deficit meet EU guidelines for state aid.
According to the Eur Read More
Categories : blog
Tags : European Commission, Royal Mail
By ONEPOST
Friday,
November
25th,
2011
Royal Mail saw the number of complaints received for loss of post jump by a huge 37% during the first three months of 2011.
The national postal operator received 120,884 complaints from angry customers in their first three months of the year …. a rise of 37% on the same period in 2010
In total last year Royal Mail received 332,000 complaints for losing letters and parcels – more than 1,000 every workin Read More
Categories : blog
Tags : Postal service, Royal Mail
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